BIG DOG Barf Combo Raw Cat Food 1.38KG
FELINE NATURAL Chicken Freeze Dried Cat Food 320G
LIFEWISE Grain Free Fish and Lamb and Vegetables Dry Cat Food
TRILOGY Adult Wild Caught Alaskan Salmon In Bone Broth Wet Cat Food 85G
TRILOGY Adult Chicken In Bone Broth Wet Cat Food 85G
TRILOGY Complete Prey Pate Chicken Wet Cat Food 85G
ROYAL CANIN Adult Dry Cat Food Fit32
FELINE NATURAL Lamb & Venison Freeze Dried Cat Food 320G
TRILOGY Adult Wild Mackerel In Bone Broth Wet Cat Food 85G
TRILOGY Adult Complete Prey Pate Wild Caught Tuna Wet Cat Food 85G
Feline Natural Grain Free Lamb Green Tripe Freeze Dried Food Supplement Booster 57g
TRILOGY Adult Wild Caught Tuna In Bone Broth Wet Cat Food 85G
TRILOGY Adult Complete Prey Pate Wild Caught Alaskan Salmon Wet Cat Food 85G
Feline Natural Chicken & King Salmon Wet Cat Food Canned 170G
Feline Natural Lamb & Venison Wet Cat Food Canned 170G
TRILOGY Barramundi, Tuna & Freeze Dried Lamb Adult Dry Cat Food
Feline Natural Cat Treats Freeze Dried Chicken Healthy Bites 50g
TRILOGY Beef & Freeze Dried Lamb Adult Dry Cat Food
TRILOGY Grain Free Salmon & Freeze Dried Lamb Adult Dry Cat Food
TRILOGY Kangaroo & Freeze Dried Lamb Adult Dry Cat Food
ADS PET - Refrigerated Delivery to select VIC Area ONLY*
This collection is available with refrigerated delivery to selected VIC areas. We carefully transport frozen and fresh pet food from our Moorabbin warehouse to ensure quality and freshness during delivery.
VIC Refrigerated Delivery FAQs
How are frozen pet foods kept cold during delivery?
Orders are packed using insulated thermal bags and ice packs to help maintain safe temperatures during transport.
Frozen raw food deliveries are transported under chilled cold-chain conditions (0–5°C) rather than deep-freeze conditions (-18°C). Refrigerated delivery vehicles are designed to maintain stable low temperatures suitable for raw food transport, particularly during warmer weather.
Because products are delivered in chilled conditions, food may occasionally soften slightly or partially thaw, especially around the outer edges. This can sometimes cause the food to feel softer than expected or show moisture when pressure is applied.
Importantly, the product remains within safe food-grade temperature ranges throughout transport. Upon receiving your order, you can place the patties directly back into the freezer to re-freeze without any safety concerns.
Which areas in VIC are eligible for refrigerated delivery?
Refrigerated delivery is available to selected areas across Victoria. Eligibility depends on postcode.
For more information please visit:
VIC Frozen Raw Pet Food Standard Refrigerated Freight
You can also enter your postcode under the "Check Delivery" section on the product page to see whether refrigerated delivery is available for your suburb.
When will my refrigerated order be delivered?
Delivery schedules depend on your location and dispatch day. The table below shows the typical delivery timeframes for each region.
| Region | Mon Dispatch → Delivery | Wed Dispatch → Delivery | Fri Dispatch → Delivery |
|---|---|---|---|
| Melbourne Metro | Tue – Thu | Thu – Sat | Sat |
| Mel Outer Metro | Wed | Next Wed | Next Wed |
| Peninsula | Tue | Thu | Mon |
| Geelong | Tue | Thu | Sat |
| Surf Coast | Wed – Thu | Fri – Sat | Mon |
| Yarra Valley | Sat | Sat | Sat |
| Ballarat | Tue | Thu | Next Tue |
| Bendigo | Wed | Next Wed | Next Wed |
| Gippsland | Thu | Thu | Next Mon |
| Mansfield | Tue | Next Tue | Next Tue |
| Echuca (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
| Shepparton (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
Do we ship frozen pet food interstate?
No. At the moment our frozen raw food and fresh dog rolls are only delivered within Select Victoria (VIC) area* .