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Same Day Local Delivery

Since Sep 2022, we are happy to announce that our local delivery service is now cover more Melbourne metro areas.

If your are NOT in the same day delivery areas, ADS local delivery will be a great option for you.

 

What is Same Day Delivery?

*Same day delivery is a way of transportation to save and reduce waiting time.

 

At ADS, we offer free same day delivery for all orders over $49*. 

If less than $49, the distribution fee $10 will be applied.

Same day delivery is available for orders placed by 12pm local time Tuesday- Saturday, and Sunday order by 9am local time.

*Available in Most of the Melbourne Metro areas 

*Authority to leave will applied when use same day delivery (unless specific).

*Your order may be delivered in the next day due to high volume of order. You will receive an email or text message notification if this happens. We do apologize if your order delivery on the next day. We appreciate for your understanding and patient.

*Local Delivery is not available on Mondays and Public Holidays

*High volume of order delivery, delivery cut off time might be early. (For early cut off, you will see a notification at the top of the website.)

Authority to Leave (ATL): Although we do not recommend leaving orders unattended when not home to accept delivery, you may request this service with any delivery. You may do this by placing a short note, such as; 'Please leave order if not home', in the order comments section found on our checkout page.

We will NOT be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving parcels unattended is borne by the customer.

 A $10 re-delivery fee for order cancellation fee after failed delivery. Fee will apply when customers miss their delivery, such as incorrect address, miss the call from the driver, unable ATL (no reception, or mail room etc.) and other factors may cause a failure delivery.

 

From our Pet Shop to Your home

Get your pet essentials delivered convenient and quick from our shop to your home with our Same Day Delivery service for free (when order over $49). Simply place your order by 12pm and have your essentials delivered on the same day.

 

Available Same day Delivery Postcode

3000, 3002, 3003, 3004, 3005, 3006, 3008, 3010, 3031, 3032, 3039, 3050, 3051, 3052, 3053, 3054, 3055, 3056, 3057,3065, 3066, 3067, 3068, 3070, 3078, 3079, 3101, 3102, 3103, 3104, 3105, 3106, 3107, 3108, 3109, 3111, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151, 3152, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177, 3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3202, 3204, 3205, 3206, 3207, 3800,3201

 

How Same Day Delivery works.

1.Shop online

 Shop online and find the product you want.

 

2. Add your products to cart.

Add your favourite product in your shopping cart.

 

3. Check out your postcode and pay*

In your cart you can check your post code to find out whether you are in our local delivery area (ONLY FOR Melbourne Metro customers), once it's available you can select the best date for delivery.  


*Please make sure that the products you choose are available and in stock in the delivery area, only in this way you can receive the goods you want buy.

 

2. E-mail confirmation

We will send an email to confirm your order, and once your order is picked up, we will send another email. 

If the order is placed before 12pm, your order will be delivered to your chosen delivery address on the same day. 

In order to comply with social distancing rules, our courier drivers will place your order in a safe place outside the address you choose.

3. How to track you order

Once your order is ready to delivery and picked up by our couriers. You will receive a text message and email notification. There is a tracking link inside of notification. You can click the link and tracking your order. In the tracking page, you will able to see where is the driver and estimate time to your address.

Please see below for example.

If you have any question regarding to your local delivery order.

Please contact us on live chat or email us info@adspet.com.au

Please call 0481 349 394, 10:00am-5:00pm, Tuesday-Friday, Saturday-Sunday 11:00am - 3:00pm

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