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Shipping & Delivery

Shipping policy

ADS Pet Local Delivery Service

See more information about Same Day Local Delivery.

See more information about ADS Pet Local Delivery

How much do you charge for shipping?

We offer FREE SHIPPING or orders over $49 to selected metro areas* (Western Australia, Northern Territory, Tasmania and regional areas are excluded). Orders less than $49 attract a shipping fee of $7.95.

Our standard shipping is sent via 'Couries Please' from our Melbourne warehouse. Australian Post can be also a shipping option while you check out. Your parcel is expected to be delivered 2-5* business days within Metro areas. Regional areas may take up to 7* business days.

For order shipping to parcel locker MUST select Australia Post as shipping method. 

*Delivery times may vary depending on location, couriers and public holidays.

*Shipping cost of Australia Post will depends on your order size and weight. 


Shipping to WA

We now offer shipping to selected Western Australia metro areas* for orders over $49 will be a $10 shipping fee. Orders less than $49 attract a shipping fee of $15.

The shipping cost for Western Australia, Northern Territory, Tasmania and regional areas will depends on the size and weight of your order. 


Free Standard Shipping

Free shipping will automatically apply on your cart upon reaching a value of $49 or more. Free shipping only applies to most major metropolitan areas. If your delivery address is not within our free shipping area, there will be a shipping cost based on your order size and weight.

Due to increase cost of freight, some products are no longer available for free shipping. We are working hard to bring these back to free shipping again. We are apologize for any inconvenience caused.



Authority to Leave (ATL):

Authority to Leave will apply to all home delivery orders. If you are not home while delivery, the couriers will leave in a safe place. 


Please note: If you do NOT want to Authority to leave for you order, place make a note on the cart page. 


Shipping areas

ADS Pet Store ships orders to all of mainland Australia and Tasmania. If there is no shipping option while you check out, please contact us via live chat or email us