CatMate Wood Pellet Cat Litter – Eco-Friendly Pine Pellets with Natural Odour Control
Looking for an eco friendly cat litter that’s easy to clean, low mess, and great at controlling smells? CatMate Wood Pellet Cat Litter is a pine wood pellet cat litter made from clean recycled wood waste. It’s highly absorbent, naturally helps with cat litter odour control, and the larger pellets are designed to be a low tracking cat litter option for many homes.
Proudly Australian-owned and developed, this wood pellet cat litter is a smart pick for pet parents who want a biodegradable cat litter that lasts longer in the tray and keeps daily scooping simple.
Explore more options in our cat litter collection to find the right fit for your cat.
Key Features
- Superior odour control: Pine pellets help combat smells naturally for fresher litter trays.
- Low tracking, less mess: Larger pellets are designed to reduce tracking around the house.
- Highly absorbent & long-lasting: Quickly absorbs liquid waste, helping your tray stay drier for longer.
- Easy cleaning: Simple to sift/scoop and helps keep the tray tidy with less effort.
- Eco-conscious choice: Made from recycled wood waste; biodegradable and compostable (where permitted).
- Versatile: Works with most litter trays and suits many households looking for a practical cat litter solution.
How to Use (Simple Routine)
- Add a base layer of CatMate cat litter pellets to a clean, dry litter tray.
- Remove solid waste daily.
- Stir or sift as needed to keep the tray fresh and help separate used material.
- Top up with fresh pellets when the level gets low.
Tip: If you’re switching from clay, give your cat a few days to adjust. Many cats do best with a gradual transition (mixing old litter with the new pine pellet cat litter and increasing the new ratio over time).
Please Note
The pellet colour may vary between bags because CatMate Wood Pellet Cat Litter uses natural, recycled wood materials. This won’t affect performance.
🚚 Delivery Note (Heavy Item)
CatMate Cat Litter 15kg is a heavy item. To keep delivery safe and reliable, we currently offer:
- FREE Melbourne Metro delivery on orders over $79
- Orders under $79 → $10 delivery fee
For full details on eligible areas and conditions, please see our VIC delivery info here: VIC Delivery Policy
FAQs
Can you flush CatMate litter?
We don’t recommend flushing CatMate Wood Pellet Cat Litter. Flushing can cause blockages and may also impact waterways and wildlife. For best results, dispose of used litter according to your local council guidelines.
How often should I change CatMate cat litter?
Most households do a full tray clean about every 2 weeks, but it can vary depending on the number of cats and tray size. Scoop solids daily, top up as needed, and fully refresh the tray sooner if you notice stronger odours or increased moisture.
Is CatMate Wood Pellet Cat Litter good for odour control?
Yes — pine pellets naturally help with cat litter odour control. Keeping up with daily waste removal and regular top-ups will give the best results.
Does this wood pellet cat litter track around the house?
Many customers choose it as a low tracking cat litter option because the pellets are larger than fine-grain litters. Using a litter mat can reduce tracking even more.
Standard Shipping Policy (Excludes Fresh & Frozen Products)
We offer fast and reliable shipping options across Australia, including local delivery in select Melbourne Metro areas and refrigerated shipping across Melbourne and VIC.
Scroll down for more details on our shipping options.
Standard Shipping
- Dispatched from our Melbourne warehouse via Couriers Please
- FREE standard shipping on orders over $49 to selected metro areas* (excludes WA, NT, TAS, and regional areas)
- Orders under $49 incur a flat $8.50 shipping fee
- You may also select Australia Post or StarTrack at checkout if preferred
Note: For deliveries to Parcel Lockers or PO Boxes, you must select Australia Post as your shipping method.
Australia Post Shipping
- Free shipping for orders over $49 and under 5KG, Australia-wide
- Orders over 5KG will incur a shipping fee based on the parcel’s weight and size
- Available for all addresses, including PO Boxes and Parcel Lockers
Estimated Delivery Times
- Metro areas: 2–5 business days*
- Regional areas: Up to 7 business days*
*Delivery times may vary depending on your location, selected courier, and public holidays.
Shipping to Western Australia (WA)
- Selected WA metro areas: Orders over $49 – $10 shipping fee
- Orders under $49 – $15 shipping fee
- For other WA regions, as well as NT, TAS, and regional areas, shipping via Australia Post is calculated based on parcel weight and size
Authority to Leave (ATL)
All home delivery orders will be delivered with Authority to Leave (ATL) by default. If no one is home, couriers will leave your parcel in a safe location.
Do not want ATL? Please leave a note on the cart page before checkout.
Important Note on Freight Costs
Due to rising freight costs, some products may no longer be eligible for free shipping. We are working hard to bring back free shipping for more items and sincerely apologise for any inconvenience caused.
Refund Exchange Policy
At ADS Pet Store, we wish to you have a pleasant experience, so we are trying to make our returns and exchanges policy as simple as possible. We accept returns and exchanges up to 28 days from purchase.
Please see below for FROZEN RAW PRODUCTS refund & exchange policy.
We also accept a return if you change your mind. And the products must:
- Be returned in 28 days from purchase
- Be unopened and in original condition with packaging
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PLEASE NOTE: CLEARANCE ITEM DOES NOT ACCEPT REFUND, RETURN, AND CHANGE OF MIND.
Our returns and exchanges policy comply with the Australian Consumer Law. We accept a refund or replacement if a product has a major problem. This is included that a product
- is faulty or unacceptable quality
- does not match the description or sample
- is not fit for the purpose
- is not delivered in a reasonable time frame
- A proof of purchase must be provided (e.g receipt)
PLEASE NOTE: There are NO REFUNDS for change of mind for raw pet food. If there is a problem with your order. Please take photos and send us an email on the same day or once you have received your order. If you requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable).
Returns Progress
The returns and exchanges products must be returned to us either via post or in person to our store. Failure to provide proof of purchase may result a refusal of accept returns and exchanges.
The customer is responsible for the cost of returns or exchanges (e.g shipping fee), unless there was an error on our behalf. Please contact ADS customer service representative before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.
We cannot offer refunds or exchanges on any opened food, treats or edible items due to strict health policies.
Damaged or Faulty Items
If you received a damaged shipment or product, please email photos of the damaged item toinfo@adspet.com.au with your name and order number. We will solve the issue with you together.
Warranty
If a product has manufacturer's warranty, we can help you handle manufacturer warranty returns on your behalf. This service requires that freight costs (both ways) and any other associated costs (factory testing, warranty rejection) be paid in advance. It will take up to 28 days for repair or factory testing. This may take longer in under some circumstances.
Examples of occasions where the warranties and additional promises (if applicable) will not apply are:
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Where you have mistreated or abused the products (whether intentionally or unintentionally); or
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Damaged the products as a result of using them in a way they were not intended to be used.
ADS Pet Store will NOT issue replacement products, for either warranty or exchange, prior to receiving the product needing to be returned.
We recommend you contract the relevant manufacturer if you have an issue of operating a product.
Who will pay for the return of my purchased?
ADS Pet Store will cover any associated delivery cost for the return of any product does not meet the consumer guarantees. (Please see above for detail.) Any return shipping cost will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.
We do not cover any return shipping cost for any "change of mind" returns. A copy of proof of purchase need to be include in the return parcel, and the refund will be processed using your original method of payment.
ADS Pet Store cannot be responsible for any items damaged or lost during return transit. Please ensure your item is packed securely and avoid any damage in transit. Please also keep your tracking information on your hand, to ensure the parcel arrive at our warehouse safely.
How long will my money back to account?
Please allow 5-7 business days after we processed your refund.
Frozen Raw Products Refund & Exchange Policy
We do NOT accept change of mind after your order has been dispatched.
If there is any problem with your order. Please take a photos and send us an email info@adspet.com.au, once you received your order. Please contract us within 24 hours upon receiving your order. Any complaint after 24 hours, my affect any replacement of your order.
If you are requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable). If you are requesting a replacement you will need to send us an email with photos/video on the same day of receiving your parcel.
Customers will pay for the Refrigerated Freight if you are requesting a refund or return products unless our behalf of mistaken.