Black Hawk Healthy Benefits Joints & Muscles Dry Dog Food 12kg

Black Hawk Healthy Benefits Joints & Muscles Dry Dog Food 12kg is specially made to support your dog's joint and muscle health. It contains high-quality chicken(meal & Fresh), rich in protein to help maintain strong muscles. Natural glucosamine and chondroitin from green-lipped mussels support healthy joints, making it an excellent choice for active or older dogs.

This joints & muscles recipe also includes essential vitamins and minerals to support overall health and omega-3 fatty acids from fish oil to help keep your dog's skin and coat in good condition. This complete and balanced dry dog food is free from artificial colors, flavors, and preservatives, and it is a trusted dog food for your dog's everyday needs.

Key Features 

• High in protein from chicken (meal & fresh) to support strong muscles
• Contains natural glucosamine and chondroitin to help maintain healthy joints
• Omega-3 fatty acids from fish oil support skin and coat health
• Includes essential vitamins and minerals for overall wellbeing
• Suitable for active or senior dogs needing joint support
• Made without artificial colours, flavours, or preservatives
• Complete and balanced nutrition for everyday feeding
• Suitable for dogs over 12 months old

Black Hawk Healthy Benefits Joints & Muscles is formulated to meet the nutritional levels established by the Association of American Feed Control Officials (AAFCO) Dog Food Nutrient Profile for maintenance.

Ideal feeding quantities may vary by breed, age, activity level, body condition and neutered status, so the following information is a guide only. Adjust to suit your pet's needs. 

Important Feeding Information

• Joints and muscles are best supported by prolonged feeding of beneficial nutrients. Many will also benefit from a weight management and tailored exercise program.
• Less active = less than 1 hour/day of low impact activity eg. lead walking.
• Active = 1-3 hours/day of low impact activity or up to 1 hour/day of high impact activity eg. off-lead running or agility training.
• 1 metric cup (250ml) = approximately 125g.
• Make sure fresh water in a clean bowl is available at all times.

Ingredients

Chicken (meal & fresh), oats, field peas, chicken fat (preserved with natural antioxidants), rice, chickpeas, faba beans, natural chicken flavour, beet pulp, hydrolysed chicken, essential vitamins, minerals, and amino acids, fish oil, sweet potato, carrot fibre, dried yeast extracts, sea kelp, tomato, zinc proteinate, coconut oil, D-glucosamine, green-lipped mussel, emu oil, L-carnitine, selenium yeast, Yucca schidigera extract, blueberries, carrots, cranberries, peppermint, pumpkin seeds, dandelion, and rosemary.

About this Brand

Black Hawk is made in Australian with Australian Real Ingredient. They commitment to ensuring our pet gets everything they need and nothing they don't. All Black Hawk Dry Dog Food is made from premium ingredients from local farming partners in Australian. Our tream of expert pet nutritionists and vets develop all our recipes and manufacture in regional Australian. Discover more about this high-quality, nutrition rich complete and balanced dog food at BLACK HAWK

At ADS Pet Store, we wish to you have a pleasant experience, so we are trying to make our returns and exchanges policy as simple as possible. We accept returns and exchanges up to 28 days from purchase.

Please see below for FROZEN RAW PRODUCTS refund & exchange policy.

We also accept a return if you change your mind.  And the products must:

• Be returned in 28 days from purchase
• Be unopened and in original condition with packaging

• PLEASE NOTE: CLEARANCE ITEM DOES NOT ACCEPT REFUND, RETURN, AND CHANGE OF MIND. 

Our returns and exchanges policy comply with the Australian Consumer Law. We accept a refund or replacement if a product has a major problem. This is included that a product

• is faulty or unacceptable quality
• does not match the description or sample
• is not fit for the purpose
• is not delivered in a reasonable time frame
• A proof of purchase must be provided (e.g receipt)

PLEASE NOTE: There are NO REFUNDS for change of mind for raw pet food. If there is a problem with your order. Please take photos and send us an email on the same day or once you have received your order. If you requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable).

Returns Progress

The returns and exchanges products must be returned to us either via post or in person to our store. Failure to provide proof of purchase may result a refusal of accept returns and exchanges.

The customer is responsible for the cost of returns or exchanges (e.g shipping fee), unless there was an error on our behalf. Please contact ADS customer service representative before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.

We cannot offer refunds or exchanges on any opened food, treats or edible items due to strict health policies. 

Damaged or Faulty Items

If you received a damaged shipment or product, please email photos of the damaged item toinfo@adspet.com.au with your name and order number. We will solve the issue with you together. 

Warranty

If a product has manufacturer's warranty, we can help you handle manufacturer warranty returns on your behalf. This service requires that freight costs (both ways) and any other associated costs (factory testing, warranty rejection) be paid in advance. It will take up to 28 days for repair or factory testing. This may take longer in under some circumstances. 

Examples of occasions where the warranties and additional promises (if applicable) will not apply are:

• Where you have mistreated or abused the products (whether intentionally or unintentionally); or

• Damaged the products as a result of using them in a way they were not intended to be used.

ADS Pet Store will NOT issue replacement products, for either warranty or exchange, prior to receiving the product needing to be returned. 

We recommend you contract the relevant manufacturer if you have an issue of operating a product.

Who will pay for the return of my purchased?

ADS Pet Store will cover any associated delivery cost for the return of any product does not meet the consumer guarantees. (Please see above for detail.) Any return shipping cost will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.

We do not cover any return shipping cost for any "change of mind" returns. A copy of proof of purchase need to be include in the return parcel, and the refund will be processed using your original method of payment.

ADS Pet Store cannot be responsible for any items damaged or lost during return transit. Please ensure your item is packed securely and avoid any damage in transit. Please also keep your tracking information on your hand, to ensure the parcel arrive at our warehouse safely.

How long will my money back to account?

Please allow 5-7 business days after we processed your refund. 

Frozen Raw Products Refund & Exchange Policy

We do NOT accept change of mind after your order has been dispatched.

If there is any problem with your order. Please take a photos and send us an email info@adspet.com.au, once you received your order.  Please contract us within 24 hours upon receiving your order. Any complaint after 24 hours, my affect any replacement of your order. 

If you are requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable). If you are requesting a replacement you will need to send us an email with photos/video on the same day of receiving your parcel. 

Customers will pay for the Refrigerated Freight if you are requesting a refund or return products unless our behalf of mistaken.