Farmers Mate For Pets Beef Roll Fresh Dog Food 2KG
Farmers Mate For Pets Chicken Roll Fresh Dog Food 2KG
Farmers Mate For Pets Kangaroo & Pumpkin Roll Fresh Dog Food 2KG
Bell & Bone Beef Dental Chew Puppy Dog Treat Small 7 Pack
Bell & Bone Beef Dental Chew Puppy Dog Treat Big 7 Pack
Bell & Bone Salmon Dental Chew Puppy Dog Treat Small 7 Pack
Bell & Bone Salmon Dental Chew Puppy Dog Treat Big 7 Pack
RANOVA Freeze - Dried Yougurt Cube Mixed Flavor Dog & Cats Treats 45G
A LA CARTE Lamb & Rice All Life Stages Dry Dog Food
A LA CARTE Salmon and Potatao Low Grain Dry Dog Food
A LA CARTE Smoked Chicken & Rice Large Breed Dry Dog Food
A LA CARTE Chicken, Lentils & Seaweed Grain Free Dry Dog Food
FIDO'S Oatmeal Shampoo for Dogs and Cats 250ml
FIDO'S Oatmeal Condition for Dogs and Cats 250ml
BLACKDOG Dog Treats Kangaroo Jerky Straps
ADS PET - Refrigerated Delivery to select VIC Area ONLY*
This collection is available with refrigerated delivery to selected VIC areas. We carefully transport frozen and fresh pet food from our Moorabbin warehouse to ensure quality and freshness during delivery.
VIC Refrigerated Delivery FAQs
How are frozen pet foods kept cold during delivery?
Orders are packed using insulated thermal bags and ice packs to help maintain safe temperatures during transport.
Frozen raw food deliveries are transported under chilled cold-chain conditions (0–5°C) rather than deep-freeze conditions (-18°C). Refrigerated delivery vehicles are designed to maintain stable low temperatures suitable for raw food transport, particularly during warmer weather.
Because products are delivered in chilled conditions, food may occasionally soften slightly or partially thaw, especially around the outer edges. This can sometimes cause the food to feel softer than expected or show moisture when pressure is applied.
Importantly, the product remains within safe food-grade temperature ranges throughout transport. Upon receiving your order, you can place the patties directly back into the freezer to re-freeze without any safety concerns.
Which areas in VIC are eligible for refrigerated delivery?
Refrigerated delivery is available to selected areas across Victoria. Eligibility depends on postcode.
For more information please visit:
VIC Frozen Raw Pet Food Standard Refrigerated Freight
You can also enter your postcode under the "Check Delivery" section on the product page to see whether refrigerated delivery is available for your suburb.
When will my refrigerated order be delivered?
Delivery schedules depend on your location and dispatch day. The table below shows the typical delivery timeframes for each region.
| Region | Mon Dispatch → Delivery | Wed Dispatch → Delivery | Fri Dispatch → Delivery |
|---|---|---|---|
| Melbourne Metro | Tue – Thu | Thu – Sat | Sat |
| Mel Outer Metro | Wed | Next Wed | Next Wed |
| Peninsula | Tue | Thu | Mon |
| Geelong | Tue | Thu | Sat |
| Surf Coast | Wed – Thu | Fri – Sat | Mon |
| Yarra Valley | Sat | Sat | Sat |
| Ballarat | Tue | Thu | Next Tue |
| Bendigo | Wed | Next Wed | Next Wed |
| Gippsland | Thu | Thu | Next Mon |
| Mansfield | Tue | Next Tue | Next Tue |
| Echuca (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
| Shepparton (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
Do we ship frozen pet food interstate?
No. At the moment our frozen raw food and fresh dog rolls are only delivered within Select Victoria (VIC) area* .