Prime100 SPD Air Dried Kangaroo and Pumpkin Dry Dog Food
Prime100 SPD Air Dried Chicken and Brown Rice Dry Dog Food
Prime100 SPD Air Dried Beef & Carrot Dry Dog Food
Prime100 SPD Air Dried Lamb & Rosemary Dry Dog Food
Prime100 SPD Air Dried Turkey & Flaxseed Dry Dog Food
Prime100 SPD Air Dried Puppy Lamb Apple and Blueberry Dry Dog Food
Prime100 SPD Air Dried Duck and Sweet Potato Dry Dog Food
Prime100 SPD Air Dried Wild Boar & Pumpkin Dry Dog Food
Black Hawk Grain Free Air Dried Beef & Mackerel Adult Dog Food
Black Hawk Grain Free Air Dried Lamb Adult Dog Food
Black Hawk Grain Free Air Dried Chicken Adult Dog Food
Prime100 SPD Air Dried Venison and Sweet Potato Dry Dog Food
PROUDI Kangaroo & Beef Air Dried Dog Food
PROUDI Red Combo Air Dried Dog Food
PROUDI Beef Air Dried Dog Food
PROUDI Turkey & Chicken Air Dried Dog Food
ADS PET - Refrigerated Delivery to select VIC Area ONLY*
This collection is available with refrigerated delivery to selected VIC areas. We carefully transport frozen and fresh pet food from our Moorabbin warehouse to ensure quality and freshness during delivery.
VIC Refrigerated Delivery FAQs
How are frozen pet foods kept cold during delivery?
Orders are packed using insulated thermal bags and ice packs to help maintain safe temperatures during transport.
Frozen raw food deliveries are transported under chilled cold-chain conditions (0–5°C) rather than deep-freeze conditions (-18°C). Refrigerated delivery vehicles are designed to maintain stable low temperatures suitable for raw food transport, particularly during warmer weather.
Because products are delivered in chilled conditions, food may occasionally soften slightly or partially thaw, especially around the outer edges. This can sometimes cause the food to feel softer than expected or show moisture when pressure is applied.
Importantly, the product remains within safe food-grade temperature ranges throughout transport. Upon receiving your order, you can place the patties directly back into the freezer to re-freeze without any safety concerns.
Which areas in VIC are eligible for refrigerated delivery?
Refrigerated delivery is available to selected areas across Victoria. Eligibility depends on postcode.
For more information please visit:
VIC Frozen Raw Pet Food Standard Refrigerated Freight
You can also enter your postcode under the "Check Delivery" section on the product page to see whether refrigerated delivery is available for your suburb.
When will my refrigerated order be delivered?
Delivery schedules depend on your location and dispatch day. The table below shows the typical delivery timeframes for each region.
| Region | Mon Dispatch → Delivery | Wed Dispatch → Delivery | Fri Dispatch → Delivery |
|---|---|---|---|
| Melbourne Metro | Tue – Thu | Thu – Sat | Sat |
| Mel Outer Metro | Wed | Next Wed | Next Wed |
| Peninsula | Tue | Thu | Mon |
| Geelong | Tue | Thu | Sat |
| Surf Coast | Wed – Thu | Fri – Sat | Mon |
| Yarra Valley | Sat | Sat | Sat |
| Ballarat | Tue | Thu | Next Tue |
| Bendigo | Wed | Next Wed | Next Wed |
| Gippsland | Thu | Thu | Next Mon |
| Mansfield | Tue | Next Tue | Next Tue |
| Echuca (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
| Shepparton (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
Do we ship frozen pet food interstate?
No. At the moment our frozen raw food and fresh dog rolls are only delivered within Select Victoria (VIC) area* .