Black Hawk Healthy Benefits Chicken Weight Adult Dry Cat Food 4KG
Feline Natural Grain Free Lamb Green Tripe Freeze Dried Food Supplement Booster 57g
Hill's Science Diet Adult Perfect Weight Dry Cat Food
Black Hawk Chicken Kitten Dry Cat Food
ROYAL CANIN Sensible 33 Dry Cat Food 4KG
Royal Canin Urinary Care Dry Cat Food 4KG
TRILOGY Barramundi, Tuna & Freeze Dried Lamb Adult Dry Cat Food
TRILOGY Grain Free Salmon & Freeze Dried Lamb Adult Dry Cat Food
Hill's Science Diet Adult Urinary Hairball Control Dry Cat Food Chicken 3.17KG
TRILOGY Beef & Freeze Dried Lamb Adult Dry Cat Food
ROYAL CANIN Indoor 7+ Mature Dry Cat Food 3.5KG
PROUDI Turkey & Chicken Air Dried Cat Food
TRILOGY Kangaroo & Freeze Dried Lamb Adult Dry Cat Food
Hill's Science Diet Adult Light Chicken Dry Cat Food 3.5KG
Hill's Science Diet Adult 7+ Senior Chicken Recipe Dry Cat Food
Royal Canin Appetite Control Dry Cat Food 3.5KG
PROUDI Kangaroo & Beef Air Dried Cat Food
ROYAL CANIN Maine Coon Adult Dry Cat Food
Hill's Science Diet Indoor Senior 7+ Dry Cat Food
PROUDI Single Protein Beef Air Dried Cat Food
LIFEWISE Chicken and Rice Kitten Dry Cat Food
ADS PET - Refrigerated Delivery to select VIC Area ONLY*
This collection is available with refrigerated delivery to selected VIC areas. We carefully transport frozen and fresh pet food from our Moorabbin warehouse to ensure quality and freshness during delivery.
VIC Refrigerated Delivery FAQs
How are frozen pet foods kept cold during delivery?
Orders are packed using insulated thermal bags and ice packs to help maintain safe temperatures during transport.
Frozen raw food deliveries are transported under chilled cold-chain conditions (0–5°C) rather than deep-freeze conditions (-18°C). Refrigerated delivery vehicles are designed to maintain stable low temperatures suitable for raw food transport, particularly during warmer weather.
Because products are delivered in chilled conditions, food may occasionally soften slightly or partially thaw, especially around the outer edges. This can sometimes cause the food to feel softer than expected or show moisture when pressure is applied.
Importantly, the product remains within safe food-grade temperature ranges throughout transport. Upon receiving your order, you can place the patties directly back into the freezer to re-freeze without any safety concerns.
Which areas in VIC are eligible for refrigerated delivery?
Refrigerated delivery is available to selected areas across Victoria. Eligibility depends on postcode.
For more information please visit:
VIC Frozen Raw Pet Food Standard Refrigerated Freight
You can also enter your postcode under the "Check Delivery" section on the product page to see whether refrigerated delivery is available for your suburb.
When will my refrigerated order be delivered?
Delivery schedules depend on your location and dispatch day. The table below shows the typical delivery timeframes for each region.
| Region | Mon Dispatch → Delivery | Wed Dispatch → Delivery | Fri Dispatch → Delivery |
|---|---|---|---|
| Melbourne Metro | Tue – Thu | Thu – Sat | Sat |
| Mel Outer Metro | Wed | Next Wed | Next Wed |
| Peninsula | Tue | Thu | Mon |
| Geelong | Tue | Thu | Sat |
| Surf Coast | Wed – Thu | Fri – Sat | Mon |
| Yarra Valley | Sat | Sat | Sat |
| Ballarat | Tue | Thu | Next Tue |
| Bendigo | Wed | Next Wed | Next Wed |
| Gippsland | Thu | Thu | Next Mon |
| Mansfield | Tue | Next Tue | Next Tue |
| Echuca (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
| Shepparton (Fortnightly Wed) | Next Fortnightly Wed | Next Fortnightly Wed | Next Fortnightly Wed |
Do we ship frozen pet food interstate?
No. At the moment our frozen raw food and fresh dog rolls are only delivered within Select Victoria (VIC) area* .