PRIME100 SPD Kangaroo & Pumpkin Fresh Dog Food Roll 2KG

-Made with kangaroo meat, single, novel protein

-Hypoallergenic formula for dogs with uspected food sensitivities, skin allergies or digestive issues.

-Gluten Free, Grain-free & GMO-free

-Low-fat diet, suitable for overweight dogs

-Suitable for all breeds, adult & senior dog

View our SPD™ Product Suitability Guide.

Click FEEDING GUIDE and Enter your dogs' detailed information and calculate the daily recommended feeding amount

AAFCO Statement: Prime100 Kangaroo & Pumpkin steam cooked roll is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for adult and senior dogs.

What is SPD (Single Protein Diet)?

Single Protein Diet (SPD) is a formulation innovated and created by Prime100 that contains only one type of meat source. It helps assist dog (and cats) with food sensitivities.

Why Choose Single Protein Diet?

Single protein diet helps reduce allergens caused by multiple meat sources for dogs (and cats) with food sensitivities. It is easier for dogs with digestive issues to process their food, leading to fewer gastrointestinal problems. A simple ingredient list with only one type of protein makes this food easier to digest. Single Protein Diet can also help to reduce the risk of skin problems caused by the food allergies. 

Ingredients

Australian Kangaroo, tapioca, bamboo fibre, pumpkin, functional oils (algae, flaxseed, sunflower), vitamins & minerals, salt, chicory root extract, Algimun™, psyllium husk, taurine, celery seed powder, natural digestive enzymes.

Guaranteed Analysis per 100g:

• ME Kcal 112.5,
• Protein (min) 10%
• Fat (min) 3%
• Fibre (max) 1.5%
• Carbohydrate (min) 10%
• Salt (max) 1%
• Moisture (max) 68%
• Calcium/Phosphorus ratio 1:0.7

Dry Matter Basis:
Protein (min) 32.25%, Fat (min) 9%

About this Brand

Prime100 is committed to making pets' lives as happy and healthy as possible. We are working hard to innovate pet nutrition in Australia and collaborate with veterinary experts to develop low-allergy food. We innovate and create single protein diets (SPD) with single sources of protein that reduce the risk of food allergies and dietary red flags. We believe our home is our pets' home, and they deserve nothing short of the best. Discover more about our single protein diet at Prime100

Please note: Prime100 fresh rolls are products are perishable items. And it is not available for shipping. Please choose "LOCAL DELIVERY" or "REFRIGERATED FREIGHT" when you check out.

*Local delivery and refrigerated freight are available for most of Melbourne metro areas.

Please note If choose "standard shipping" or "free shipping" as shipping method when you check out. YOUR ORDER WILL BE CANCEL.

At ADS Pet Store, we wish to you have a pleasant experience, so we are trying to make our returns and exchanges policy as simple as possible. We accept returns and exchanges up to 28 days from purchase.

Please see below for FROZEN RAW PRODUCTS refund & exchange policy.

We also accept a return if you change your mind.  And the products must:

• Be returned in 28 days from purchase
• Be unopened and in original condition with packaging

• PLEASE NOTE: CLEARANCE ITEM DOES NOT ACCEPT REFUND, RETURN, AND CHANGE OF MIND. 

Our returns and exchanges policy comply with the Australian Consumer Law. We accept a refund or replacement if a product has a major problem. This is included that a product

• is faulty or unacceptable quality
• does not match the description or sample
• is not fit for the purpose
• is not delivered in a reasonable time frame
• A proof of purchase must be provided (e.g receipt)

PLEASE NOTE: There are NO REFUNDS for change of mind for raw pet food. If there is a problem with your order. Please take photos and send us an email on the same day or once you have received your order. If you requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable).

Returns Progress

The returns and exchanges products must be returned to us either via post or in person to our store. Failure to provide proof of purchase may result a refusal of accept returns and exchanges.

The customer is responsible for the cost of returns or exchanges (e.g shipping fee), unless there was an error on our behalf. Please contact ADS customer service representative before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.

We cannot offer refunds or exchanges on any opened food, treats or edible items due to strict health policies. 

Damaged or Faulty Items

If you received a damaged shipment or product, please email photos of the damaged item toinfo@adspet.com.au with your name and order number. We will solve the issue with you together. 

Warranty

If a product has manufacturer's warranty, we can help you handle manufacturer warranty returns on your behalf. This service requires that freight costs (both ways) and any other associated costs (factory testing, warranty rejection) be paid in advance. It will take up to 28 days for repair or factory testing. This may take longer in under some circumstances. 

Examples of occasions where the warranties and additional promises (if applicable) will not apply are:

• Where you have mistreated or abused the products (whether intentionally or unintentionally); or

• Damaged the products as a result of using them in a way they were not intended to be used.

ADS Pet Store will NOT issue replacement products, for either warranty or exchange, prior to receiving the product needing to be returned. 

We recommend you contract the relevant manufacturer if you have an issue of operating a product.

Who will pay for the return of my purchased?

ADS Pet Store will cover any associated delivery cost for the return of any product does not meet the consumer guarantees. (Please see above for detail.) Any return shipping cost will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.

We do not cover any return shipping cost for any "change of mind" returns. A copy of proof of purchase need to be include in the return parcel, and the refund will be processed using your original method of payment.

ADS Pet Store cannot be responsible for any items damaged or lost during return transit. Please ensure your item is packed securely and avoid any damage in transit. Please also keep your tracking information on your hand, to ensure the parcel arrive at our warehouse safely.

How long will my money back to account?

Please allow 5-7 business days after we processed your refund. 

Frozen Raw Products Refund & Exchange Policy

We do NOT accept change of mind after your order has been dispatched.

If there is any problem with your order. Please take a photos and send us an email info@adspet.com.au, once you received your order.  Please contract us within 24 hours upon receiving your order. Any complaint after 24 hours, my affect any replacement of your order. 

If you are requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable). If you are requesting a replacement you will need to send us an email with photos/video on the same day of receiving your parcel. 

Customers will pay for the Refrigerated Freight if you are requesting a refund or return products unless our behalf of mistaken.