Organic Paws Chicken and Fish Original Blend

Each 2.2kg box contains 8 x 275g vacuum sealed portions. Freshly made and individually snap frozen before packaging for easy packet dispense and convenience. This meal should always be fed raw and not cooked due to the ground bone content.

Features

-Made with certified organic full carcass chicken meat

-Variety of fresh ocean fish fillets (not farmed)

-Rich in protein, excellent source of vitamin and minerals 

-Highly digestible source of calcium vital for strong teeth, bones and structure of joints.

-Essential nutrients, fatty acids, enzymes and beneficial bacterial support digestive healthy

-Suitable for all life stages dogs and cats

Ingredients

Fish, Chicken meat*, liver*, kidney*, heart*, green tripe*, ground bone*, code liver oil, kelp*

* Certified Organic

FAQs:

Q1: Why feeding raw with Organic Paws?

A1: Organic Raw Meat is much more healthier than non-organic meat. Organic Paws use 100% grass fed and do NOT contain any synthetic chemical. Organic food contains higher levels of essential nutrients, vitamins and minerals. 

Q2: What is the percentage break up of Organic Paws Raw Diet?

A2: Organic Paws raw pet food is complete and balanced and  formulated as a biologically appropriate diet, mimicking the consumpiton of whole prey in the wild. It consists of muscle meat, bone and organs with a 80/10/10% ratio. Organic Paws raw deit is suitable for all life stages cats and dogs (including kitten and puppy).

Q3: Why feeding raw?

A3: Here are some benefits of feeding raw diet to your pets. Raw diet is often called 'Biologically Appropriate Raw Food' (BARF) deit. It is designed to mimic the natural diet that wild ancestors of dogs and cats would have consumed. Raw diet promotes a healthy digestion, better dental health. It also increase your pets energy levels and help them stay in a healthy weight. It will caused less allergies, as raw diet eliminates many common allergens found in processed pet foods. Feeding raw diet to your pets also improve their skin and coat health from the high levels of natural fats and oils.

About this Brand 

The Founder of Organic Paws is a pet industry experts with over 25 years of experience. After seeing an increase in chronic deseases among young pets due to processed pet foods, they became committed to promoting a healthier fresh raw meats diet. To achieve this goal, Organic Paws developed a 'Certified Organic', raw pet food that mimics a carnivore natural diet, free from harmful chemical, antibiotics, and homones. Learn More about this safe, nutrition rich diet at ORGANIC PAWS

Refund Exchange Policy

At ADS Pet Store, we wish to you have a pleasant experience, so we are trying to make our returns and exchanges policy as simple as possible. We accept returns and exchanges up to 28 days from purchase.

Please see below for FROZEN RAW PRODUCTS refund & exchange policy.

We also accept a return if you change your mind.  And the products must:

• Be returned in 28 days from purchase
• Be unopened and in original condition with packaging

• PLEASE NOTE: CLEARANCE ITEM DOES NOT ACCEPT REFUND, RETURN, AND CHANGE OF MIND. 

Our returns and exchanges policy comply with the Australian Consumer Law. We accept a refund or replacement if a product has a major problem. This is included that a product

• is faulty or unacceptable quality
• does not match the description or sample
• is not fit for the purpose
• is not delivered in a reasonable time frame
• A proof of purchase must be provided (e.g receipt)

PLEASE NOTE: There are NO REFUNDS for change of mind for raw pet food. If there is a problem with your order. Please take photos and send us an email on the same day or once you have received your order. If you requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable).

Returns Progress

The returns and exchanges products must be returned to us either via post or in person to our store. Failure to provide proof of purchase may result a refusal of accept returns and exchanges.

The customer is responsible for the cost of returns or exchanges (e.g shipping fee), unless there was an error on our behalf. Please contact ADS customer service representative before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.

We cannot offer refunds or exchanges on any opened food, treats or edible items due to strict health policies. 

Damaged or Faulty Items

If you received a damaged shipment or product, please email photos of the damaged item toinfo@adspet.com.au with your name and order number. We will solve the issue with you together. 

Warranty

If a product has manufacturer's warranty, we can help you handle manufacturer warranty returns on your behalf. This service requires that freight costs (both ways) and any other associated costs (factory testing, warranty rejection) be paid in advance. It will take up to 28 days for repair or factory testing. This may take longer in under some circumstances. 

Examples of occasions where the warranties and additional promises (if applicable) will not apply are:

• Where you have mistreated or abused the products (whether intentionally or unintentionally); or

• Damaged the products as a result of using them in a way they were not intended to be used.

ADS Pet Store will NOT issue replacement products, for either warranty or exchange, prior to receiving the product needing to be returned. 

We recommend you contract the relevant manufacturer if you have an issue of operating a product.

Who will pay for the return of my purchased?

ADS Pet Store will cover any associated delivery cost for the return of any product does not meet the consumer guarantees. (Please see above for detail.) Any return shipping cost will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.

We do not cover any return shipping cost for any "change of mind" returns. A copy of proof of purchase need to be include in the return parcel, and the refund will be processed using your original method of payment.

ADS Pet Store cannot be responsible for any items damaged or lost during return transit. Please ensure your item is packed securely and avoid any damage in transit. Please also keep your tracking information on your hand, to ensure the parcel arrive at our warehouse safely.

How long will my money back to account?

Please allow 5-7 business days after we processed your refund. 

Frozen Raw Products Refund & Exchange Policy

We do NOT accept change of mind after your order has been dispatched.

If there is any problem with your order. Please take a photos and send us an email info@adspet.com.au, once you received your order.  Please contract us within 24 hours upon receiving your order. Any complaint after 24 hours, my affect any replacement of your order. 

If you are requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable). If you are requesting a replacement you will need to send us an email with photos/video on the same day of receiving your parcel. 

Customers will pay for the Refrigerated Freight if you are requesting a refund or return products unless our behalf of mistaken.