PRIME100 SPD™ Slow Cooked Chicken & Brown Rice Wet Dog Food

PRIME100 SPD™ Slow Cooked Chicken & Brown Rice Wet Dog Food 354g is an Australian-made, single-protein slow-cooked wet meal built around one named animal protein — real Australian chicken — paired with gentle brown rice. Sealed fresh in a recyclable 354g pack, it is shelf-stable in the pantry before opening, so serving a complete and balanced wet diet at home is simple and convenient.

This is a true Single Protein Diet (SPD™): chicken is the only animal protein in the recipe, slow-simmered low and slow to reduce pathogens while locking in moisture, natural aroma and flavour. Brown rice, bamboo fibre and functional oils round out a grain-gluten-conscious, vet-formulated meal designed for dogs that do better on a simplified, allergy-friendly ingredient list.

It belongs to our PRIME100 SPD Slow Cooked Wet Dog Food range — explore the full PRIME100 dog food collection. The recipe contains no artificial colours or preservatives, and uses functional ingredients — prebiotics, postbiotics, taurine, glucosamine and chondroitin — chosen to support gut, heart and joint health.

Why feed a single-protein slow-cooked diet?

A Single Protein Diet limits the recipe to one named animal protein, which makes it easier to identify and avoid triggers for dogs prone to food sensitivities. The slow-cook process preserves moisture and palatability, making it a tempting choice for fussy eaters and a gentle option for sensitive stomachs. Learn more in our single-protein dog food guide and our PRIME100 slow cooked dog food overview.

Key Features

• Single Protein Diet (SPD™) — Australian chicken is the only animal protein
• Slow-cooked wet recipe that locks in moisture, natural aroma and flavour
• Formulated to meet AAFCO Dog Food Nutrient Profiles for dogs of all ages
• Functional ingredients: Trumune® postbiotics, Algimun®, chicory root prebiotic
• Added taurine for heart health, plus glucosamine & chondroitin for joints
• No artificial colours or preservatives
• Recyclable, pantry-stable 354g pack — easy to store and serve
• 100% Australian made by a vet-led functional pet food company

Typical Analysis (per 100g)

• Crude Protein (min): 9%
• Crude Fat (min): 7%
• Crude Fibre (max): 3%
• Moisture (max): 80%
• Metabolisable Energy: 128 kcal/100g
• Calcium: 4.4 g/kg  |  Phosphorus: 2.77 g/kg
• Omega 6:3 Ratio: 5.72:1  |  EPA & DHA: 0.49 g/1000 kcal
• Glucosamine & chondroitin included (no guaranteed quantity stated on pack)

Ingredients

Australian Chicken, Brown Rice, Bamboo Fibre, Functional Oils (Flaxseed, Algae), Salt, Vitamins & Minerals, Chicory Root Extract, Trumune® Postbiotics, Algimun®, Taurine, Glucosamine, Chondroitin.

Sourced from the manufacturer: PRIME100 SPD™ Slow Cooked Chicken & Brown Rice 354g.

Feeding & Transition Guide

As a guide, feed approximately 190g per 5kg of bodyweight per day — this is a starting point only, so always feed to your dog's body condition score and adjust for age, activity and metabolism. The 354g pack is a complete and balanced meal; it can be served on its own or used to top and moisten dry food. When switching foods, introduce gradually over about a week or two, mixing increasing amounts of the new recipe with the old to let your dog's digestion adjust. For tailored portions across the PRIME100 range, see our PRIME100 feeding guide.

Storage & Handling

Unopened, the recyclable pack is shelf-stable and can be stored in the pantry — no refrigeration required before opening, making it easy to store and serve. Once opened, keep any unused portion covered in the fridge and use within a couple of days. Serve at room temperature for best aroma and palatability. Always provide fresh drinking water. ADS Pet Store delivers across Melbourne — see how we deliver frozen & fresh pet food.

Compare the PRIME100 SPD slow-cooked range

Rotating proteins adds variety while keeping each meal single-protein. Explore other slow-cooked 354g recipes: Salmon & Pumpkin, Beef & Carrot, Lamb & Rosemary, Kangaroo & Pumpkin and Duck & Sweet Potato. New to the brand? Read our PRIME100 dog food review.

FAQs

About PRIME100

PRIME100 is an Australian pet food company dedicated to science-led, allergy-friendly diets. Each formula is developed in collaboration with veterinary experts and nutritionists to support specific health needs, with a focus on single-protein and functional nutrition. Learn more on the manufacturer's SPD Slow Cooked range page, and shop the full PRIME100 line-up at ADS Pet Store for fast Melbourne delivery or Moorabbin Click & Collect.

Standard Shipping Information

Standard Shipping Policy (Excludes Fresh & Frozen Products)

Note: Fresh, Frozen, Refrigerated and Local Delivery products are subject to separate shipping policies and delivery schedules.

At ADS Pet Store, we aim to provide fast, reliable, and affordable shipping Australia-wide from our Melbourne (Moorabbin) warehouse. Shipping options, delivery times, and freight charges may vary depending on your location, parcel size, weight, and selected courier service.

Standard Shipping via Couriers Please or Australia Post

Orders are dispatched from our Melbourne warehouse via Couriers Please or Australia Post to selected metropolitan areas in NSW, SA, VIC and ACT.

• FREE standard shipping on orders over $69 to selected metro areas in NSW, SA, VIC and ACT*
• Orders under $69 incur a flat $10 shipping fee
• This service is not available for WA, QLD, NT, TAS, regional areas, PO Boxes, Parcel Lockers, or Parcel Collect addresse 
• Important: If your order is being delivered to a PO Box, Parcel Locker, or Parcel Collect address, you must select Australia Post as your shipping method during checkout.

Australia Post Shipping

We also offer Australia Post shipping to most locations across Australia, including PO Boxes, Parcel Lockers, and Parcel Collect addresses.

For Orders Under 5kg

• FREE Australia Post shipping on eligible orders over $69
• Orders under $69 will incur shipping charges automatically calculated at checkout based on parcel weight and destination

For Orders Over 5kg

• Shipping charges are automatically calculated at checkout based on parcel size, weight, and delivery location

Shipping to Selected QLD Metro Areas via Couriers Please

The following shipping rates apply to selected Queensland metropolitan postcodes only.

Eligible QLD Metro Postcodes:

4000–4014, 4017–4022, 4029–4032, 4034–4037, 4051, 4053–4055, 4059–4061, 4064–4070, 4072–4078, 4101–4125, 4127–4133, 4151–4161, 4163–4165, 4169–4174, 4178, 4179, 4205, 4207–4230, 4272, 4280, 4285, 4300, 4301, 4303–4305, 4500–4506, 4556–4558, 4572, 4573 & 4575.

• Orders under 9kg
  • FREE shipping on orders $69+
  • $10 shipping on orders under $69
• Orders between 9kg and 15kg
  • Flat $10 shipping, regardless of order value
• Orders over 15kg
  • $10 base shipping + $1 surcharge for every kilogram over 15kg

Examples:

• 15.5kg = $10 base shipping + $1 surcharge = $11 shipping
• 18kg = $10 base shipping + $3 surcharge = $13 shipping
• 25kg = $10 base shipping + $10 surcharge = $20 shipping

*Shipping rates above apply only to the eligible Queensland metro postcodes listed above. Shipping rates for other QLD regional areas will be calculated automatically at checkout.

Estimated Delivery Times

• Melbourne Metro: 1–3 business days*
• Other Metro Areas: 2–5 business days*
• Regional Areas: Up to 7 business days*

*Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, peak periods, public holidays, or other circumstances beyond our control.

Authority to Leave (ATL)

All home delivery orders are shipped with Authority to Leave (ATL) by default. If no one is available at the time of delivery, the courier may leave the parcel in a safe location.

If you do not wish to have your parcel left unattended, please leave a note on the cart page before checkout. Additional signature-on-delivery fees may apply depending on the courier service.

Once a parcel has been marked as delivered under ATL instructions, ADS Pet Store is not responsible for any lost, stolen, or damaged parcels.

Incorrect Address & Failed Delivery

Please ensure your shipping address and contact details are accurate before placing your order.

If a parcel is returned to us due to any of the following reasons:

• Incorrect or incomplete shipping address
• Missing apartment, unit, or suite number
• Locked gate or inaccessible delivery location
• Unsuccessful delivery attempts
• Incorrect contact information
• Any delivery issue outside of ADS Pet Store's control

A re-dispatch fee of $10–$20 will apply if a parcel needs to be re-sent due to an incorrect address, failed delivery, or other delivery-related issues. The fee will vary depending on the delivery location.

If the customer chooses to cancel the order after the parcel has been returned, the original shipping charge and any return freight costs will be deducted from the refund amount.

Heavy & Oversized Items

Some heavy or oversized items may not qualify for free shipping due to freight carrier limitations. Additional shipping charges may apply and will either be calculated automatically at checkout or quoted separately if required.

Oversized or heavy products may not be available for shipping to some locations.

Order Processing

• Orders are generally dispatched within 1–2 business days
• Orders placed on weekends or public holidays will be processed on the next business day
• During promotional events, peak periods, or major sales, dispatch times may be slightly longer than usual

Shipping FAQs

Refund Exchange Policy

At ADS Pet Store, we wish to you have a pleasant experience, so we are trying to make our returns and exchanges policy as simple as possible. We accept returns and exchanges up to 28 days from purchase.

Please see below for FROZEN RAW PRODUCTS refund & exchange policy.

We also accept a return if you change your mind.  And the products must:

• Be returned in 28 days from purchase
• Be unopened and in original condition with packaging

• PLEASE NOTE: CLEARANCE ITEM DOES NOT ACCEPT REFUND, RETURN, AND CHANGE OF MIND. 

Our returns and exchanges policy comply with the Australian Consumer Law. We accept a refund or replacement if a product has a major problem. This is included that a product

• is faulty or unacceptable quality
• does not match the description or sample
• is not fit for the purpose
• is not delivered in a reasonable time frame
• A proof of purchase must be provided (e.g receipt)

PLEASE NOTE: There are NO REFUNDS for change of mind for raw pet food. If there is a problem with your order. Please take photos and send us an email on the same day or once you have received your order. If you requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable).

 

Returns Progress

The returns and exchanges products must be returned to us either via post or in person to our store. Failure to provide proof of purchase may result a refusal of accept returns and exchanges.

The customer is responsible for the cost of returns or exchanges (e.g shipping fee), unless there was an error on our behalf. Please contact ADS customer service representative before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.

We cannot offer refunds or exchanges on any opened food, treats or edible items due to strict health policies. 

 

Damaged or Faulty Items

If you received a damaged shipment or product, please email photos of the damaged item to [email protected] with your name and order number. We will solve the issue with you together. 

 

Warranty

If a product has manufacturer's warranty, we can help you handle manufacturer warranty returns on your behalf. This service requires that freight costs (both ways) and any other associated costs (factory testing, warranty rejection) be paid in advance. It will take up to 28 days for repair or factory testing. This may take longer in under some circumstances. 

Examples of occasions where the warranties and additional promises (if applicable) will not apply are:

• Where you have mistreated or abused the products (whether intentionally or unintentionally); or

• Damaged the products as a result of using them in a way they were not intended to be used.

ADS Pet Store will NOT issue replacement products, for either warranty or exchange, prior to receiving the product needing to be returned. 

We recommend you contract the relevant manufacturer if you have an issue of operating a product.

 

Who will pay for the return of my purchased?

ADS Pet Store will cover any associated delivery cost for the return of any product does not meet the consumer guarantees. (Please see above for detail.) Any return shipping cost will be added to your refund amount once processed. We will also refund the cost of the original delivery and pay for the delivery of any replacement item.

We do not cover any return shipping cost for any "change of mind" returns. A copy of proof of purchase need to be include in the return parcel, and the refund will be processed using your original method of payment.

ADS Pet Store cannot be responsible for any items damaged or lost during return transit. Please ensure your item is packed securely and avoid any damage in transit. Please also keep your tracking information on your hand, to ensure the parcel arrive at our warehouse safely.

How long will my money back to account?

Please allow 5-7 business days after we processed your refund. 

 

Frozen Raw Products Refund & Exchange Policy

We do NOT accept change of mind after your order has been dispatched.

If there is any problem with your order. Please take a photos and send us an email [email protected], once you received your order.  Please contract us within 24 hours upon receiving your order. Any complaint after 24 hours, my affect any replacement of your order. 

If you are requesting a Refund, you will need to return the products in unopened and original condition with packaging within 24 hours (perishable). If you are requesting a replacement you will need to send us an email with photos/video on the same day of receiving your parcel. 

Customers will pay for the Refrigerated Freight if you are requesting a refund or return products unless our behalf of mistaken.